Cloud Kicks has a Service Cloud implementation with several channels. Executives want quick access to agent, team, and call center key performance indicators (KPIs). Service managers need to see data about their teams as well.
How should the consultant display the data quickly?
For providing executives and service managers with quick access to agent, team, and call center KPIs, utilizing Einstein Analytics for Service Cloud is recommended. This solution offers advanced analytics and visualization capabilities, enabling the creation of dashboards that provide real-time insights tailored to different organizational levels, based on their data access.
Katina
2 months agoBrice
14 days agoRolande
18 days agoAdela
20 days agoCatalina
2 months agoTimothy
29 days agoRasheeda
1 months agoTayna
2 months agoRoosevelt
29 days agoJesus
2 months agoDulce
2 months agoGenevive
2 months agoAnastacia
1 months agoJanessa
2 months agoJackie
2 months agoLai
3 months agoReena
3 months agoGregoria
3 months ago