Salesforce Exam Service Cloud Consultant Topic 3 Question 31 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 31
Topic #: 3

Universal Containers plans to migrate its existing knowledge base into Salesforce Knowledge.

Which three statements must be considered?

Choose three answers

AA separate .csv import file is uploaded for each data category

BAttachments and .html files must be referenced in a corresponding .zip file

CEach article must be associated to an article type

DOne .csv import file is uploaded for all article types

EA separate .csv import file is uploaded for each article type

Show Suggested Answer

Suggested Answer: B, C, E

by Jolene at May 09, 2022, 06:23 AM

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