Salesforce Exam Service Cloud Consultant Topic 1 Question 60 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 60
Topic #: 1

Universal Containers would like for article to be different channel for social interactions.

What solution should a consultant recommend?

ASet up communication channel layouts in the object manager to use Insert Article into Social post.

BSet up insert Article into Social post and enable the customer community portal.

CCreate a Chatter group and invite the customer to join with an external chatter user.

DCreate a Visualforce page on the customer community portal.

Show Suggested Answer

Suggested Answer: B

by Clay at Sep 22, 2022, 10:13 AM

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