Salesforce Exam Salesforce Slack Administrator Topic 4 Question 1 Discussion

Actual exam question for Salesforce's Salesforce Slack Administrator exam

Question #: 1
Topic #: 4

[All Salesforce Slack Administrator Questions]

You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.

Which step should you take to eliminate inappropriate messages from this user moving forward?

ADisconnect all shared connection points with the offensive user's organization using the Connections menu.

BRemove the user from all of their channels in bulk using the External People menu.

CMute the offensive user in each of the channels where they have membership using the channel Settings menu.

DEncourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

Show Suggested Answer

Suggested Answer: C

by Carol at Jan 22, 2025, 11:21 AM

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Alpha

2 months ago

Yo, this question is a piece of cake. C is the way to go, no doubt. Muting that clown is the quickest path to peace and quiet.

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Brandon

1 months ago

Yeah, muting them in each channel will definitely help maintain a positive workspace environment.

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Lauryn

2 months ago

I agree, muting the user is the best solution to stop the inappropriate messages.

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Anglea

2 months ago

Yeah, I think disconnecting would prevent them from causing further issues.

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Fidelia

2 months ago

Haha, I bet the offensive user is just trying to get a rise out of everyone. Muting them is like hitting the 'ignore' button - problem solved!

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Lavera

2 months ago

That's a good point, maybe disconnecting shared connection points would be more effective.

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Dino

2 months ago

But what if they just create a new account and continue?

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Nobuko

2 months ago

I agree with Caitlin. Muting the user is the best solution here. Disconnecting the whole organization or removing the user from all channels seems a bit too extreme.

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Caitlin

2 months ago

Clearly, the correct answer is C. Muting the user in each channel is the easiest and most efficient way to stop the inappropriate messages without disrupting the entire connection.

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