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Salesforce Exam Salesforce Slack Administrator Topic 4 Question 1 Discussion

Actual exam question for Salesforce's Salesforce Slack Administrator exam
Question #: 1
Topic #: 4
[All Salesforce Slack Administrator Questions]

You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.

Which step should you take to eliminate inappropriate messages from this user moving forward?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Alpha
14 days ago
Yo, this question is a piece of cake. C is the way to go, no doubt. Muting that clown is the quickest path to peace and quiet.
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Brandon
5 days ago
Yeah, muting them in each channel will definitely help maintain a positive workspace environment.
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Lauryn
8 days ago
I agree, muting the user is the best solution to stop the inappropriate messages.
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Anglea
16 days ago
Yeah, I think disconnecting would prevent them from causing further issues.
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Fidelia
20 days ago
Haha, I bet the offensive user is just trying to get a rise out of everyone. Muting them is like hitting the 'ignore' button - problem solved!
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Lavera
22 days ago
That's a good point, maybe disconnecting shared connection points would be more effective.
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Dino
23 days ago
But what if they just create a new account and continue?
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Nobuko
23 days ago
I agree with Caitlin. Muting the user is the best solution here. Disconnecting the whole organization or removing the user from all channels seems a bit too extreme.
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Caitlin
24 days ago
Clearly, the correct answer is C. Muting the user in each channel is the easiest and most efficient way to stop the inappropriate messages without disrupting the entire connection.
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Nan
2 days ago
A) Disconnect all shared connection points with the offensive user's organization using the Connections menu.
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Anglea
26 days ago
I agree with Lavera, muting seems like the best option.
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Lavera
28 days ago
I think we should mute the offensive user in each channel.
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