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Salesforce Exam Salesforce Loyalty Management Topic 3 Question 36 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 36
Topic #: 3
[All Salesforce Loyalty Management Questions]

Cloud Kicks has tasked its Loyalty Consultant with setting up its new Loyalty Management platform. The business requirement is to create personalized experiences across its customer journey.

Which solution should the Loyalty Consultant utilize to create personalized customer experiences?

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Suggested Answer: D

To integrate Salesforce Marketing Cloud with Loyalty Management with minimal development effort, the recommended approach is:

Option D: Installing and configuring Marketing Cloud Connect. This tool facilitates seamless integration between Salesforce CRM platforms, including Loyalty Management, and Salesforce Marketing Cloud, enabling the synchronization of data and the automation of personalized email campaigns to Loyalty Program members.


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