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Salesforce Exam Salesforce Loyalty Management Topic 2 Question 31 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 31
Topic #: 2
[All Salesforce Loyalty Management Questions]

A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:

Qualifying period is reset once a year on the 31st of March.

The member-tier is not extended upon expiration.

Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?

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Suggested Answer: D

To set up Promotion Market Segments for members within a specific age range and with certain preferences, the recommended solution is:

D: Salesforce Customer Data Platform (CDP), which allows for the creation of detailed segments based on a wide range of criteria, including demographic data and expressed preferences.


Contribute your Thoughts:

Katina
1 days ago
I agree with Rosio. Choosing anniversary as the Tier-model will reset the qualifying period on the 31st of March each year.
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Rosio
7 days ago
I think the Consultant should choose option C) Tier-model = anniversary.
upvoted 0 times
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