Cyber Monday 2024! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Salesforce Exam Salesforce Loyalty Management Topic 1 Question 29 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 29
Topic #: 1
[All Salesforce Loyalty Management Questions]

Ursa Major Solar has recently rolled out its Loyalty Program. The customer support agents need access to Loyalty Program Member's information. The System Administrator at Ursa Major Solar has placed the Loyalty Members Profile Cards on the Lightning Record Page, and all access is granted; however, it is still not visible on the page.

What setting is missing and preventing the visibility of the pages?

Show Suggested Answer Hide Answer
Suggested Answer: C

In Salesforce Loyalty Management, visibility issues of components such as the Loyalty Members Profile Cards on the Lightning Record Page can often be traced back to configuration settings related to the Loyalty Program itself. While options A, B, and D mention various dashboards (Member Summary, Member Preferences, and Member NPS), these are not directly related to the visibility of profile cards on the Lightning Record Page.

The correct setting that is likely missing and preventing the visibility of the Loyalty Members Profile Cards is the configuration of the Loyalty Program as Primary. This setting is crucial because it defines which Loyalty Program is considered the main one for the organization. Without setting a Loyalty Program as Primary, Salesforce might not properly display related components, such as the Loyalty Members Profile Cards, due to a lack of context about which program's information should be displayed.

In Salesforce, the concept of a 'Primary' program is used in various contexts to denote the main or default record among multiple. Similarly, in the context of Loyalty Management, setting a Loyalty Program as Primary ensures that its related data and components are given precedence and are properly displayed in the user interface, including on Lightning Record Pages.

For reference, Salesforce documentation on Loyalty Management typically covers the setup and configuration of Loyalty Programs, including how to designate a program as Primary. Although the exact steps can vary based on the Salesforce release and customizations, administrators typically need to navigate to the Loyalty Management settings or related setup area, find the specific Loyalty Program configuration section, and select an option or checkbox to designate a program as the Primary Loyalty Program for the organization.


Contribute your Thoughts:

Alishia
3 months ago
I think D) Setup the Member NPS Dashboard might be the missing setting, as it could provide more insights into member satisfaction.
upvoted 0 times
...
Tawanna
3 months ago
I think B) Setup the Member Preferences Embedded Dashboard could also be the missing setting.
upvoted 0 times
...
Sherell
3 months ago
I disagree, I believe the correct setting is C) Setup the Loyalty Program as Primary.
upvoted 0 times
...
Goldie
3 months ago
I think the setting missing is A) Setup the Member Summary Embedded Dashboard.
upvoted 0 times
...
Dominga
3 months ago
I think D) Setup the Member NPS Dashboard might be the missing setting, as it could provide more insights into member satisfaction.
upvoted 0 times
...
Susy
4 months ago
I'm going with D) Setup the Member NPS Dashboard. Why? Because why not? It's a dashboard, and it's related to the Loyalty Program, so it might be the key to unlocking the visibility issue.
upvoted 0 times
...
Barbra
4 months ago
I think B) Setup the Member Preferences Embedded Dashboard could also be the missing setting.
upvoted 0 times
...
Reena
4 months ago
Haha, this question is a real head-scratcher! I bet the correct answer is hidden somewhere like a Wookie in a Ewok village.
upvoted 0 times
Reed
2 months ago
I don't think that's the right setting.
upvoted 0 times
...
Shawn
2 months ago
D) Setup the Member NPS Dashboard
upvoted 0 times
...
Annmarie
2 months ago
That could be it, let's try that.
upvoted 0 times
...
Gabriele
2 months ago
C) Setup the Loyalty Program as Primary
upvoted 0 times
...
Hui
2 months ago
No, that doesn't sound right.
upvoted 0 times
...
Abel
3 months ago
B) Setup the Member Preferences Embedded Dashboard
upvoted 0 times
...
Skye
3 months ago
I think that might be the missing setting!
upvoted 0 times
...
Coral
3 months ago
A) Setup the Member Summary Embedded Dashboard
upvoted 0 times
...
...
Desirae
4 months ago
I disagree, I believe the correct setting is C) Setup the Loyalty Program as Primary.
upvoted 0 times
...
Mari
4 months ago
I think the setting missing is A) Setup the Member Summary Embedded Dashboard.
upvoted 0 times
...
Leota
4 months ago
Hmm, I'm not sure about that. I feel like B) Setup the Member Preferences Embedded Dashboard might be the missing setting. It could be related to the visibility of the member information.
upvoted 0 times
Vincent
3 months ago
Maybe A) Setup the Member Summary Embedded Dashboard needs to be configured for visibility.
upvoted 0 times
...
Alpha
4 months ago
I think C) Setup the Loyalty Program as Primary could be the missing setting.
upvoted 0 times
...
...
Belen
4 months ago
I think the answer is C) Setup the Loyalty Program as Primary. It makes the most sense to set the Loyalty Program as the primary configuration to make the Loyalty Members Profile Cards visible on the Lightning Record Page.
upvoted 0 times
Karl
3 months ago
Maybe we need to configure both the Loyalty Program as Primary and the Member Summary Embedded Dashboard.
upvoted 0 times
...
Charlena
3 months ago
I think we should also check if the Member Summary Embedded Dashboard is properly set up.
upvoted 0 times
...
Jovita
3 months ago
I agree, setting up the Loyalty Program as Primary should make the Profile Cards visible.
upvoted 0 times
...
...

Save Cancel