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Salesforce Exam Salesforce Loyalty Management Topic 1 Question 12 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam
Question #: 12
Topic #: 1
[All Salesforce Loyalty Management Questions]

An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.

Which two setting does the Administrator need to consider in this scenario?

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Suggested Answer: B, C

The two settings that the Administrator needs to consider in this scenario are:

B) The qualifying point reset date, period, and frequency are set on the tier group.This setting determines when and how often the qualifying points are reset for all members in the tier group.For example, if the qualifying period is set to two years and the frequency is set to yearly, then the points are reset every year after two years of enrollment1.

C) The Currency type field must correspond to qualifying.This setting ensures that the tier group uses the same currency type as the loyalty program for tier assessment.For example, if the loyalty program uses qualifying points for tier assessment, then the tier group must also use qualifying points as the currency type2.


by Beatriz at Nov 22, 2023, 07:12 AM

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