A non-technical employee from AnyAirlines creates a hyperautomation solution. The solution needs to meet the following criteria:
The process needs to begin when a record is created in Salesforce.
Then, it needs to pass data to a pre-existing RPA process which includes a User Task for data integrity purposes.
The output of the RPA process needs to be used to create a record in NetSuite.
According to best practices, how should this automated process be structured?
To structure the automated process to meet the given criteria, the following approach is recommended:
MuleSoft Composer Flow Triggers on Record Creation:
Use MuleSoft Composer to create a flow that is triggered when a new record is created in Salesforce. This is done by setting up a trigger event in MuleSoft Composer that listens for new record creation events in Salesforce.
Call the RPA Process:
Once the flow is triggered, it should call the pre-existing RPA process. MuleSoft Composer can invoke MuleSoft RPA bots, and you can pass the necessary data from the Salesforce record to the RPA process.
The RPA process will include the User Task for data integrity purposes.
Use the RPA Process Output to Create a Record in NetSuite:
After the RPA process completes, the MuleSoft Composer flow can capture the output from the RPA process.
The same MuleSoft Composer flow will then use this output to create a record in NetSuite, ensuring a seamless data transfer and process automation.
MuleSoft Composer Documentation
MuleSoft RPA Documentation
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