Salesforce Exam Salesforce-Hyperautomation-Specialist Topic 1 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Certified Hyperautomation Specialist exam

Question #: 9
Topic #: 1

[All Salesforce Certified Hyperautomation Specialist Questions]

A non-technical employee from AnyAirlines creates a hyperautomation solution. The solution needs to meet the following criteria:

The process needs to begin when a record is created in Salesforce.

Then, it needs to pass data to a pre-existing RPA process which includes a User Task for data integrity purposes.

The output of the RPA process needs to be used to create a record in NetSuite.

According to best practices, how should this automated process be structured?

A1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.
2. Then, the same flow uses the response to create a record in NetSuite.
B 1. A Salesforce flow triggers on the creation of the record and calls too RPA process.
2. Then, the same flow uses the response to create a record in NetSuite.

C1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.
2. Then, a second MuleSoft Composer flow triggers when the RPA process is completed and creates a record in NetSuite.

D1. A Salesforce flow triggers on the creation of the record and makes an outbound request to a MuleSoft Composer flow.
2. Then, the same MuleSoft Composer flow calls the RPA process and uses the result to create a record in NetSuite.

Show Suggested Answer

Suggested Answer: A

To structure the automated process to meet the given criteria, the following approach is recommended:

MuleSoft Composer Flow Triggers on Record Creation:

Use MuleSoft Composer to create a flow that is triggered when a new record is created in Salesforce. This is done by setting up a trigger event in MuleSoft Composer that listens for new record creation events in Salesforce.

Call the RPA Process:

Once the flow is triggered, it should call the pre-existing RPA process. MuleSoft Composer can invoke MuleSoft RPA bots, and you can pass the necessary data from the Salesforce record to the RPA process.

The RPA process will include the User Task for data integrity purposes.

Use the RPA Process Output to Create a Record in NetSuite:

After the RPA process completes, the MuleSoft Composer flow can capture the output from the RPA process.

The same MuleSoft Composer flow will then use this output to create a record in NetSuite, ensuring a seamless data transfer and process automation.

MuleSoft Composer Documentation

MuleSoft RPA Documentation

by Lonny at Aug 08, 2024, 07:23 AM

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Junita

2 days ago

I prefer option D because it involves Salesforce triggering the process and then using MuleSoft Composer for the rest. It seems more organized to me.

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Mammie

9 days ago

I agree with Justine. Using MuleSoft Composer for both steps ensures a seamless integration and efficient automation process.

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Nakisha

11 days ago

As a wise man once said, 'Keep it simple, stupid.' Option C checks all the boxes and looks the most straightforward to implement. Plus, it'll be easy to debug if something goes wrong.

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Matthew

15 days ago

Hah, a non-technical employee creating a hyperautomation solution? Sounds like a recipe for some entertaining troubleshooting sessions. I'd go with option C just to keep things nice and tidy.

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Justine

15 days ago

I think option C is the best choice because it uses MuleSoft Composer for both triggering the RPA process and creating a record in NetSuite.

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Laurel

17 days ago

I see your point, Rashad. Option D does seem efficient. But I still think option C provides better clarity and organization in the automation process.

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Ammie

21 days ago

Well, this is an interesting one! Option B looks good, but I'm a bit worried about the potential performance impact of having a single Salesforce flow handling both the RPA call and the NetSuite record creation.

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My

9 days ago

User 2: Maybe we should consider Option C instead, with separate MuleSoft Composer flows for each step to improve performance.

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Adell

10 days ago

User 1: Option B does seem like a good choice, but I see your point about the performance impact.

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Rashad

22 days ago

I prefer option D because it involves Salesforce triggering the process and then using MuleSoft Composer for the rest. It seems more streamlined to me.

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Gilberto

29 days ago

I'm leaning towards option D. Using MuleSoft as the orchestrator between Salesforce and the RPA process seems like a solid architectural choice.

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Carman

5 days ago

I agree, having MuleSoft as the orchestrator can streamline the process effectively.

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Hollis

18 days ago

Option D sounds like a good choice. MuleSoft can help coordinate everything smoothly.

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Octavio

1 months ago

I agree with Judy. Having two separate flows in MuleSoft Composer ensures a clear separation of tasks and makes the process more manageable.

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Mozell

1 months ago

Option C seems the most straightforward approach. Separating the Salesforce flow and the MuleSoft flow makes the process more modular and easier to maintain.

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