Salesforce Exam Salesforce Communications Cloud Topic 3 Question 26 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 26
Topic #: 3

[All Salesforce Communications Cloud Questions]

UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

ACustom API via lightening Out

BDigital commerce SDK

CDigital Commerce API

DCart Based API using Omni Out

Show Suggested Answer

Suggested Answer: B, C

by Margarita at Sep 14, 2024, 08:19 AM

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Kenia

4 months ago

Custom API via Lightening Out? Sounds like they're trying to make this question as convoluted as possible.

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Staci

3 months ago

I think they should use both A and C to support customers through multiple channels.

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Dortha

3 months ago

C) Digital Commerce API

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Mozell

3 months ago

A) Custom API via lightening Out

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Paris

5 months ago

I believe Custom API via lightening Out and Digital commerce SDK would also be beneficial for UT to consider.

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Michal

5 months ago

Cart Based API using Omni Out? Sounds like a fancy way to say 'complicated and confusing'.

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Paul

3 months ago

Let's stick to the simpler options for a better user experience.

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Bette

3 months ago

Yeah, Cart Based API using Omni Out does sound a bit complicated.

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Moon

4 months ago

I agree, those options seem more user-friendly and efficient.

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Theola

4 months ago

I think we should go with Digital Commerce API and Custom API via lightening Out.

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Kris

5 months ago

I agree with Isabelle. Those capabilities will provide a seamless experience for customers across multiple channels.

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Lasandra

5 months ago

I'm torn between the Digital Commerce API and the Digital Commerce SDK. Both sound like they could get the job done.

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Norah

5 months ago

I agree with Lashandra. The Digital Commerce API seems like the most practical choice here.

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Crissy

4 months ago

Let's move forward with those choices then.

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Joseph

4 months ago

I agree, those options seem like the best fit for our needs.

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Sophia

4 months ago

I think we should go with Digital Commerce API and Cart Based API using Omni Out.

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Lashandra

5 months ago

The Digital Commerce API is the way to go! It offers a comprehensive solution to support multiple channels.

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Cherri

5 months ago

I think combining it with Custom API via Lightening Out would provide a seamless experience for customers.

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Sang

5 months ago

I agree, the Digital Commerce API is a great choice for supporting multiple channels.

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Isabelle

5 months ago

I think UT should use Digital Commerce API and Cart Based API using Omni Out.

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