Salesforce Exam Salesforce Communications Cloud Topic 2 Question 27 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 27
Topic #: 2

[All Salesforce Communications Cloud Questions]

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

AIntegrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.

BCreate a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.

CExport the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.

DIntegrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

Show Suggested Answer

Suggested Answer: A

by Britt at Oct 18, 2024, 04:59 AM

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Christiane

10 days ago

Option A sounds like the most efficient way to sync the SKU data with the communication cloud EPC products. Using the enterprise product catalog REST APIs to integrate the systems seems like the best approach.

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Junita

11 days ago

I disagree, I believe option D is better as it utilizes CPQ API to getCartProducts which can streamline the process more efficiently.

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Shannon

14 days ago

I think option A is the best choice because it allows for direct integration with the inventory management system using REST APIs.

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