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Salesforce Exam Salesforce Communications Cloud Topic 1 Question 5 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam
Question #: 5
Topic #: 1
[All Salesforce Communications Cloud Questions]

ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.

Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

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Suggested Answer: A

by Scarlet at Feb 12, 2024, 03:06 PM

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Ben
6 months ago
That's true, Lonna. Option D may also be a good choice, but I still think option A is more straightforward.
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Lonna
6 months ago
But what about option D? It also involves integrating communication cloud with the inventory management system using CPQ API to create product records in the catalog.
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Twana
6 months ago
Option D really makes me wonder if the consultant is a secret agent using 'communication cloud' as a cover for their top-secret CPQ mission. The plot thickens!
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Lili
6 months ago
Haha, the consultant as a secret agent using 'communication cloud' does sound intriguing. Option D does have that mysterious vibe to it.
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Lorrine
6 months ago
I think Option A might be the safer choice for syncing SKU data with the product catalog.
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Rolland
6 months ago
Option D sounds like a covert operation! Maybe the consultant is a secret agent after all.
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Horace
6 months ago
I agree with Ben. Option A seems more efficient and direct to sync the SKU data with EPC products in the product catalog.
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Carissa
7 months ago
Option C is interesting, but creating a custom object just to trigger the product catalog update feels a bit convoluted. I'd go with a more streamlined solution.
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Thurman
6 months ago
I think option D could also work well, integrating communication cloud with the inventory management system using CPQ API.
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Mendy
6 months ago
B) Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
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Cherilyn
6 months ago
I agree, option A seems like a more direct and efficient way to sync the SKU data with the product catalog.
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Johnna
6 months ago
A) Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
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Ben
7 months ago
I think option A sounds like the best choice to integrate the communication cloud with the inventory management system using REST APIs.
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Tiera
7 months ago
I see your points, but I personally think option D is the way to go. Using CPQ API and getting products from the inventory management system seems efficient.
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Geraldo
7 months ago
Option B sounds like a job for the 'Export-to-CSV-Inator 3000' - now with more 'inator' for your data transfer needs!
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Aliza
6 months ago
I think Option A might be more efficient in this case. Integrating directly with the REST APIs could streamline the process.
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Silvana
6 months ago
Option B sounds like a job for the 'Export-to-CSV-Inator 3000' - now with more 'inator' for your data transfer needs!
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Laurel
7 months ago
I'm leaning towards option C. Exporting SKU data and using a custom object with triggers could streamline the process effectively.
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Meaghan
7 months ago
Option A seems the most straightforward way to sync the SKU data with the communication cloud EPC products. Exposing the EPC API from the inventory system is a clean approach.
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Derick
6 months ago
Overall, it seems like option A is the best recommendation for syncing SKU data with the communication cloud EPC products.
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Lonna
6 months ago
Integrating with CPQ API might add unnecessary complexity, sticking with REST APIs is the way to go.
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Shaquana
6 months ago
Custom triggers can be tricky to maintain, API integration is more reliable.
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Josephine
6 months ago
Exporting data in .csv format can sometimes lead to errors, so using APIs is a better choice.
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Novella
6 months ago
It definitely simplifies the process and minimizes the chances of customer issues.
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Iesha
7 months ago
I agree, using enterprise product catalog REST APIs for integration is efficient.
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Jerry
7 months ago
Option A seems the most straightforward way to sync the SKU data with the communication cloud EPC products. Exposing the EPC API from the inventory system is a clean approach.
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Gilberto
7 months ago
I disagree with you, Gerri. I believe option B is more practical. Creating a custom trigger and exporting data in .csv format seems like a simpler approach.
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Gerri
7 months ago
I think option A is the best choice. Integrating communication cloud with inventory management system using REST APIs sounds like a solid solution.
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