Salesforce Exam Salesforce Administrator Topic 7 Question 76 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam

Question #: 76
Topic #: 7

[All Salesforce Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Suggested Answer

Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

by Tamesha at Nov 19, 2024, 02:18 PM

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Jolene

2 months ago

But wouldn't including the Shipments tab on the app's navigation bar also help in accessing shipments from another support application?

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Mel

2 months ago

I agree with Taryn. That would allow the team to use the split list view effectively.

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Ezekiel

2 months ago

D sounds like the best option to me. The support users need the Manage List Views permission to configure the split list view.

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Marion

2 months ago

Haha, I bet the admin is scratching their head trying to figure this one out. It's like a weird Rubik's cube of Salesforce features!

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Dean

2 months ago

C is definitely not correct. Split views should work for custom objects too, not just standard ones.

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Narcisa

2 months ago

D) Add the Manage List Views permission for support users.

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Joanna

2 months ago

B) Include the Shipments tab on the app's navigation bar.

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Penney

2 months ago

A) Filter by a single shipment record type in the list view.

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Sherell

2 months ago

I think the answer is B. Including the Shipments tab on the app's navigation bar seems like the right way to allow the team to view shipments from another support application.

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