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Salesforce Exam Salesforce Administrator Topic 7 Question 65 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 65
Topic #: 7
[All Salesforce Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

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Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


by Melvin at Jul 08, 2024, 12:42 AM

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Karol
3 months ago
B) Include the Shipments tab on the app's navigation bar. Easy peasy, just gotta make sure the team can access those shipment records. No need to make it complicated.
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An
3 months ago
C) Split views are only available on standard objects. Haha, nice try! You can't fool me with that one. I know Salesforce is all about customization.
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Lashaunda
3 months ago
A) Filter by a single shipment record type in the list view. Hmm, I don't know about that. Seems like it might not be the best solution, but I could be wrong.
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Skye
2 months ago
D) Add the Manage List Views permission for support users.
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Tricia
3 months ago
B) Include the Shipments tab on the app's navigation bar.
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Penney
3 months ago
D) Add the Manage List Views permission for support users. That's the one that makes the most sense. Gotta have the right permissions to configure those split list views.
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Dudley
3 months ago
D) Add the Manage List Views permission for support users.
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Ahmed
3 months ago
B) Include the Shipments tab on the app's navigation bar.
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Katheryn
3 months ago
A) Filter by a single shipment record type in the list view.
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Veronika
3 months ago
That could be a good addition as well, but I think managing list views is more crucial for split views.
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Robt
3 months ago
B) Include the Shipments tab on the app's navigation bar. Seems like the obvious choice to me. Why make it complicated?
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Providencia
2 months ago
Yeah, it's important to streamline the process for the support team to be more efficient.
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Vicente
2 months ago
Plus, it keeps everything organized and easily accessible for the team.
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Ailene
3 months ago
It definitely makes it easier for the support team to access shipments from another application.
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Monte
3 months ago
I agree, including the Shipments tab on the navigation bar is the simplest solution.
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Rebecka
4 months ago
But wouldn't including the Shipments tab on the app's navigation bar also help?
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Kathrine
4 months ago
I agree with Veronika, that would allow the team to use the split list view more effectively.
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Veronika
4 months ago
I think the administrator should add the Manage List Views permission for support users.
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