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Salesforce Exam Salesforce-Certified-Administrator Topic 7 Question 65 Discussion

Actual exam question for Salesforce's Salesforce Certified Administrator exam
Question #: 65
Topic #: 7
[All Salesforce Certified Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

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Contribute your Thoughts:

Karol
13 days ago
B) Include the Shipments tab on the app's navigation bar. Easy peasy, just gotta make sure the team can access those shipment records. No need to make it complicated.
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An
14 days ago
C) Split views are only available on standard objects. Haha, nice try! You can't fool me with that one. I know Salesforce is all about customization.
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Lashaunda
16 days ago
A) Filter by a single shipment record type in the list view. Hmm, I don't know about that. Seems like it might not be the best solution, but I could be wrong.
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Penney
20 days ago
D) Add the Manage List Views permission for support users. That's the one that makes the most sense. Gotta have the right permissions to configure those split list views.
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Ahmed
9 days ago
B) Include the Shipments tab on the app's navigation bar.
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Katheryn
12 days ago
A) Filter by a single shipment record type in the list view.
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Veronika
23 days ago
That could be a good addition as well, but I think managing list views is more crucial for split views.
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Robt
24 days ago
B) Include the Shipments tab on the app's navigation bar. Seems like the obvious choice to me. Why make it complicated?
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Ailene
4 days ago
User 2: It definitely makes it easier for the support team to access shipments from another application.
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Monte
9 days ago
User 1: I agree, including the Shipments tab on the navigation bar is the simplest solution.
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Rebecka
1 months ago
But wouldn't including the Shipments tab on the app's navigation bar also help?
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Kathrine
1 months ago
I agree with Veronika, that would allow the team to use the split list view more effectively.
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Veronika
2 months ago
I think the administrator should add the Manage List Views permission for support users.
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