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Salesforce Exam Salesforce Administrator Topic 6 Question 57 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 57
Topic #: 6
[All Salesforce Administrator Questions]

DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.

How can the administrator ensure these extra steps only appear when creating open house records for condominiums?

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Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Herminia at Apr 08, 2024, 06:58 PM

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Zoila
5 months ago
I bet the agents wish they could just skip the homeowners' association altogether and go straight to selling the condos. Option B it is!
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Justine
5 months ago
I was just thinking, what if the homeowners' association decides to change the requirements mid-open house? Option B would make it easier to update the process.
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Cornell
5 months ago
B) That's a good point. With option B, it would be easier to update the process if the requirements change.
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Lavonna
5 months ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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Jesusa
6 months ago
Haha, I guess the homeowners' association doesn't want to make it too easy for the agents. Option B sounds like the best way to navigate those extra steps.
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Frank
5 months ago
It definitely seems like the most organized approach to ensure everything is in order.
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Dominic
5 months ago
Yeah, having separate page layouts for houses and condominiums would make things clearer.
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Rene
5 months ago
Option B sounds like the best way to handle those extra steps.
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Hobert
6 months ago
Option D seems like it would be a bit messier, having two separate layouts. I'd rather keep it all in one place if possible.
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Aimee
6 months ago
C) Create one page layout. Use business processes to ensure the proper status picklist values display.
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Princess
6 months ago
B) Create two page layouts. Use business processes and record types to display the appropriate picklist values.
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Evangelina
6 months ago
A) Create one page layout. Use record types to ensure the proper status picklist values display.
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India
6 months ago
I think using record types along with one page layout is the best approach. It would streamline the process and prevent confusion.
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Jerry
6 months ago
I agree with User1. Having separate page layouts would make it clearer for agents to see the necessary steps for condominium open houses.
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Alica
7 months ago
I disagree. I believe creating one page layout and using business processes to ensure the proper status picklist values display is more efficient.
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Corinne
7 months ago
I think option B is the way to go. Using record types and business processes to handle the different requirements for houses and condos seems like the most efficient approach.
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Hannah
6 months ago
B
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Kathrine
7 months ago
A
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Delfina
7 months ago
I think the administrator should create two page layouts and use record types to display the appropriate picklist values.
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Arthur
8 months ago
Hold up, what if we just have two page layouts, one for houses and one for condos? That way, we can have the specific status fields for each type of property.
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Avery
8 months ago
Hmm, I'm not so sure about that. Option C might be a simpler solution, using just one page layout and business processes to handle the status values.
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Theola
8 months ago
I'm leaning towards option B. Using business processes and record types to display the appropriate picklist values seems like the most comprehensive solution.
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Detra
7 months ago
I prefer option C, using business processes to ensure the proper picklist values.
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Claribel
7 months ago
I think option A could work as well, using record types to ensure the proper status picklist values display.
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Dacia
7 months ago
I agree, option B does seem like a comprehensive solution.
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Ciara
8 months ago
Ooh, this is a tricky one. We'll have to really think through the pros and cons of each option to decide the best approach.
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Helaine
8 months ago
I agree. Choosing the right page layout and record types seems crucial to ensuring the proper status options are displayed.
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Sarah
8 months ago
Hmm, this question seems pretty straightforward. We just need to figure out the most efficient way to handle the extra steps required for condominium open houses.
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