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Salesforce Exam Salesforce-Certified-Administrator Topic 5 Question 63 Discussion

Actual exam question for Salesforce's Salesforce Certified Administrator exam
Question #: 63
Topic #: 5
[All Salesforce Certified Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

Show Suggested Answer Hide Answer
Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


by Joni at Jun 19, 2024, 05:36 AM

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Tamala
1 months ago
Ooh, a case of the split list view blues! I reckon option C is the way to go - split views are only for the standard objects, you know. Gotta keep those custom objects in line, am I right? Hey, at least they're not dealing with split-screen shipping, am I right? *wink wink*
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Kristeen
1 months ago
Split list views, eh? Sounds like the support team is really living on the edge over there at Ursa Major Solar. I'd say option A is the way to go - filter that list view down to one shipment record type, and let the magic happen!
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Carlota
12 days ago
A) Filter by a single shipment record type in the list view.
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Rashida
16 days ago
C) Split views are only available on standard objects.
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Helene
22 days ago
B) Include the Shipments tab on the app's navigation bar.
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Floyd
24 days ago
A) Filter by a single shipment record type in the list view.
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Carma
1 months ago
That's a good point, but I think having the Manage List Views permission is more crucial for split list views.
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Tambra
1 months ago
But wouldn't including the Shipments tab on the app's navigation bar also help in accessing shipments from another support application?
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Derick
1 months ago
I agree with Carma, that would allow the team to use the split list view more effectively.
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Peter
2 months ago
Split list views, huh? Sounds like a real head-scratcher. I'm gonna have to go with D on this one - those support users need the permission to manage those list views. Wouldn't want them to get lost in all the, you know, shipping and stuff.
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Phillip
5 days ago
D) Add the Manage List Views permission for support users.
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Tegan
6 days ago
B) Include the Shipments tab on the app's navigation bar.
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Marylin
9 days ago
A) Filter by a single shipment record type in the list view.
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Cassi
1 months ago
D) Add the Manage List Views permission for support users.
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Paris
2 months ago
Ah, the classic split list view conundrum! I'd go with option B - that Shipments tab sounds like the way to go. Gotta make sure the support team can keep an eye on those deliveries, am I right?
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Lauran
1 months ago
I agree, having easy access to shipments is crucial for the support team.
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Erasmo
1 months ago
Option B sounds like the best choice. The Shipments tab would definitely help the team.
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Carma
2 months ago
I think the administrator should add the Manage List Views permission for support users.
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