Salesforce Exam Salesforce Administrator Topic 4 Question 56 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam

Question #: 56
Topic #: 4

[All Salesforce Administrator Questions]

The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.

What should the administrator configure to allow the team to use the split list view?

AFilter by a single shipment record type in the list view.

BInclude the Shipments tab on the app's navigation bar.

CSplit views are only available on standard objects.

DAdd the Manage List Views permission for support users.

Show Suggested Answer

Suggested Answer: C

Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5

by Yvonne at Mar 20, 2024, 03:31 PM

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Jolanda

5 months ago

Ah, the age-old question of Salesforce list views. I bet the administrator is feeling as split as the list view right about now.

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Chauncey

6 months ago

Wait, we have a support team at Ursa Major Solar? I thought they just sent their customers to the moon to troubleshoot issues.

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Arlette

4 months ago

B) Include the Shipments tab on the app's navigation bar.

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Jesus

5 months ago

A) Filter by a single shipment record type in the list view.

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Glenn

6 months ago

C is the answer, right? Split views are only available on standard objects, so the administrator can't configure that for a custom object like Shipments.

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Henriette

5 months ago

B) Include the Shipments tab on the app's navigation bar.

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Mel

5 months ago

A) Filter by a single shipment record type in the list view.

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Asha

6 months ago

Wow, this is a tricky one! I'm torn between B and D, but I'll go with D just to be safe. Permissions are always important in Salesforce.

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Shizue

5 months ago

I'm going to go with D. Managing list views is crucial for support users.

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Lashonda

5 months ago

I agree with User1. B seems like the right choice for configuring the split list view.

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Nichelle

5 months ago

I think B is the correct answer. Adding the Shipments tab on the navigation bar makes sense.

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Merrilee

6 months ago

Quentin makes a good point, but adding the Manage List Views permission for support users could also be helpful.

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Shawnta

6 months ago

I believe a combination of filtering by shipment record type and adding Manage List Views permission would be the best solution.

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Virgina

6 months ago

I think it's important to note that split views are only available on standard objects.

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Hollis

6 months ago

D is the correct answer. The Manage List Views permission is required for the support users to be able to configure the split list view.

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Cletus

6 months ago

D) Add the Manage List Views permission for support users.

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Gayla

6 months ago

A) Filter by a single shipment record type in the list view.

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Charlene

6 months ago

D) Add the Manage List Views permission for support users.

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Ciara

6 months ago

D) Add the Manage List Views permission for support users.

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Jose

6 months ago

B) Include the Shipments tab on the app's navigation bar.

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Willodean

6 months ago

A) Filter by a single shipment record type in the list view.

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Blair

6 months ago

A) Filter by a single shipment record type in the list view.

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Quentin

7 months ago

I agree with Chandra, filtering by a single shipment record type would make it more organized.

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Maile

7 months ago

I think the answer is B. Including the Shipments tab on the app's navigation bar seems like the most logical way to allow the team to view shipments from another support application.

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