Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Exam Salesforce Associate Topic 1 Question 53 Discussion

Actual exam question for Salesforce's Salesforce Associate exam
Question #: 53
Topic #: 1
[All Salesforce Associate Questions]

A Salesforce user met with the new Director of IT for their customer, Northern Trail Outfitters (NTO).

Where should the user add the new Director's information into Salesforce?

Show Suggested Answer Hide Answer
Suggested Answer: B

In Salesforce, the Contacts object is used to store information about individuals associated with an Account (e.g., the customer organization). Since the new Director of IT works for Northern Trail Outfitters (NTO), the correct place to store their information is under Contacts, linked to the relevant Account.

A . Accounts: Used for organizations or companies, not individuals.

C . Leads: Used for prospective customers or individuals before they are qualified as contacts.

Reference from Salesforce Documentation:

Contacts and Accounts Overview

Leads vs. Contacts


by Sue at Jan 11, 2025, 10:03 AM

Limited Time Offer

25%

Off

Get Premium Salesforce Associate Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Lynelle
2 months ago
Hey, I think the answer is B) Contacts. That's where you store information about individual people who are associated with your organization.
upvoted 0 times
...
Franchesca
2 months ago
C'mon, it's Contacts all the way. The new director is a person, not a company or a lead. This should be a no-brainer.
upvoted 0 times
Jacinta
14 days ago
User 4: Definitely Contacts, easy choice.
upvoted 0 times
...
Abel
15 days ago
User 3: Contacts it is, no doubt about it.
upvoted 0 times
...
Sage
19 days ago
User 2: Agreed, that's the right place for a person's information.
upvoted 0 times
...
Jamie
27 days ago
User 1: Let's add the new Director's information to Contacts.
upvoted 0 times
...
...
Stephen
2 months ago
Haha, this is a trick question! The user should have the new director fill out a W-4 and direct deposit form. That's where their information really belongs.
upvoted 0 times
Nida
1 months ago
B) Contacts
upvoted 0 times
...
Stephen
2 months ago
A) Accounts
upvoted 0 times
...
...
Georgeanna
2 months ago
Hmm, I'm not so sure. The question doesn't specify whether the new director is a cusGeorgeannaer or a potential cusGeorgeannaer. Could be a Leads situation, I suppose.
upvoted 0 times
Ruthann
1 months ago
B) Contacts
upvoted 0 times
...
Sheron
2 months ago
A) Accounts
upvoted 0 times
...
...
Omer
2 months ago
I disagree, I think the new Director's information should be added to Accounts. It's the main entity in Salesforce for storing customer information.
upvoted 0 times
...
Basilia
2 months ago
I agree with Halina, Contacts is the right place for the new Director's information. It's more specific than Accounts or Leads.
upvoted 0 times
...
Halina
2 months ago
I think the new Director's information should be added to Contacts in Salesforce.
upvoted 0 times
...
Micaela
2 months ago
Obviously, the new director's information should be added to Contacts. Accounts are for organizations, and Leads are for potential customers. This is pretty basic Salesforce stuff.
upvoted 0 times
Val
2 months ago
Accounts are for organizations, and Leads are for potential customers.
upvoted 0 times
...
Olene
2 months ago
Yes, Contacts is the right place for that.
upvoted 0 times
...
Dorthy
2 months ago
Add the new Director's information to Contacts.
upvoted 0 times
...
...

Save Cancel