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Salesforce Exam Salesforce AI Specialist Topic 2 Question 8 Discussion

Actual exam question for Salesforce's Salesforce AI Specialist exam
Question #: 8
Topic #: 2
[All Salesforce AI Specialist Questions]

What is best practice when refining Einstein Copilot custom action instructions?

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Suggested Answer: A

When refining Einstein Copilot custom action instructions, it is considered best practice to provide examples of user messages that are expected to trigger the action. This helps ensure that the custom action understands a variety of user inputs and can effectively respond to the intent behind the messages.

Option B (consistent phrases) can improve clarity but does not directly refine the triggering logic.

Option C (specifying a persona) is not as crucial as giving examples that illustrate how users will interact with the custom action.

For more details, refer to Salesforce's Einstein Copilot documentation on building and refining custom actions.


by Tatum at Dec 04, 2024, 12:19 PM

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Ma
2 months ago
A) Provide examples of user messages that are expected to trigger the action. Einstein would be proud of this user-centric approach.
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Jennifer
1 months ago
Einstein Copilot will definitely appreciate the user-centric approach.
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Becky
1 months ago
Yes, it helps to ensure the action is triggered correctly.
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Gilma
2 months ago
I think providing examples of user messages is a great idea.
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Kristel
2 months ago
B) Use consistent introductory phrases and verbs across multiple action instructions. Consistency is the name of the game, just like Einstein's hair.
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Craig
1 months ago
Consistency is key for a smooth user experience.
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An
1 months ago
That way, users will know what to expect when interacting with the action.
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Craig
1 months ago
Specifying the persona who will request the action adds a personal touch.
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Doretha
1 months ago
Providing examples of user messages that trigger the action can also be helpful.
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Lavonda
1 months ago
It's important to use consistent phrases and verbs in your instructions.
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Emily
2 months ago
It helps users understand and interact with the actions more easily.
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Kami
2 months ago
Yes, consistency is key when refining Einstein Copilot custom action instructions.
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Telma
2 months ago
C) Specify the persona who will request the action. Gotta know your audience, am I right?
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Pearly
2 months ago
Agreed, specifying the persona who will request the action helps tailor the instructions to the right users.
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Anisha
2 months ago
Definitely! Knowing your audience is key when refining custom action instructions.
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Joaquin
2 months ago
Using consistent introductory phrases and verbs is important for clear communication.
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Janine
3 months ago
I prefer specifying the persona who will request the action, it adds a personal touch.
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Lynelle
3 months ago
I agree with Gladys, it helps clarify how the action should be triggered.
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Nidia
3 months ago
A) Provide examples of user messages that are expected to trigger the action. Real-world examples make the instructions more relatable.
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Gilma
3 months ago
B) Use consistent introductory phrases and verbs across multiple action instructions. Consistency is key, like Einstein always says.
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Titus
2 months ago
Specifying the persona who will request the action can personalize the experience for users.
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Royal
2 months ago
Providing examples of user messages can also help clarify the purpose of the action.
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Jovita
2 months ago
It helps users understand what to expect when interacting with the action.
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Tammara
2 months ago
I agree, consistency is important for user experience.
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Gladys
3 months ago
I think providing examples of user messages is the best practice.
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