Salesforce Exam Salesforce AI Specialist Topic 2 Question 8 Discussion

Actual exam question for Salesforce's Salesforce AI Specialist exam

Question #: 8
Topic #: 2

[All Salesforce AI Specialist Questions]

What is best practice when refining Einstein Copilot custom action instructions?

AProvide examples of user messages that are expected to trigger the action.

BUse consistent introductory phrases and verbs across multiple action instructions.

CSpecify the persona who will request the action.

Show Suggested Answer

Suggested Answer: A

When refining Einstein Copilot custom action instructions, it is considered best practice to provide examples of user messages that are expected to trigger the action. This helps ensure that the custom action understands a variety of user inputs and can effectively respond to the intent behind the messages.

Option B (consistent phrases) can improve clarity but does not directly refine the triggering logic.

Option C (specifying a persona) is not as crucial as giving examples that illustrate how users will interact with the custom action.

For more details, refer to Salesforce's Einstein Copilot documentation on building and refining custom actions.

by Tatum at Dec 04, 2024, 12:19 PM

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11 days ago

B) Use consistent introductory phrases and verbs across multiple action instructions. Consistency is key, like Einstein always says.

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Tammara

2 days ago

I agree, consistency is important for user experience.

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Gladys

12 days ago

I think providing examples of user messages is the best practice.

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