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Salesforce Exam Salesforce AI Associate Topic 3 Question 2 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 2
Topic #: 3
[All Salesforce AI Associate Questions]

What is the role of Salesforce Trust AI principles in the context of CRM system?

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''The role of Salesforce Trust AI principles in the context of CRM systems is guiding ethical and responsible use of AI. Salesforce Trust AI principles are a set of guidelines and best practices for developing and using AI systems in a responsible and ethical way. The principles include Accountability, Fairness & Equality, Transparency & Explainability, Privacy & Security, Reliability & Safety, Inclusivity & Diversity, Empowerment & Education. The principles aim to ensure that AI systems are aligned with the values and interests of customers, partners, and society.''


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