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Salesforce Exam Salesforce AI Associate Topic 1 Question 19 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 19
Topic #: 1
[All Salesforce AI Associate Questions]

Which Einstein capability uses emails to create content for Knowledge articles?

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Suggested Answer: C

Predictive analytics, machine learning, natural language processing (NLP), and computer vision are all types of artificial intelligence technologies that can be applied in Salesforce to enhance various aspects of business operations and customer interactions. Predictive analytics uses historical data to make predictions about future events. Machine learning involves algorithms that can learn from and make decisions based on data. NLP is concerned with the interactions between computers and humans using natural language, and computer vision interprets and processes visual information from the world to make sense of it in the way humans do. Salesforce harnesses these AI technologies, particularly through its Einstein platform, to provide powerful tools that help businesses automate tasks, make better decisions, and offer more personalized services. For more on how Salesforce utilizes these AI technologies, you can explore the Einstein AI services documentation at Salesforce Einstein.


by Reena at May 19, 2024, 11:08 AM

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Lanie
7 days ago
I agree with Ora. Einstein Generate uses emails to create content for Knowledge articles.
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Ora
8 days ago
I think the answer is A) Generate.
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