Salesforce Exam Sales Cloud Consultant Topic 5 Question 111 Discussion

Actual exam question for Salesforce's Sales Cloud Consultant exam

Question #: 111
Topic #: 5

During the Discovery phase of a Sales Cloud implementation, which step should a consultant complete to prepare for a successful engagement?

ASet project milestones.

BCreate the implementation plan

CDefine sales processes

Show Suggested Answer

Suggested Answer: C

In the Discovery phase of a Sales Cloud implementation, it is essential to define the sales processes that will be supported in Salesforce. This step involves understanding the specific stages and steps within the organization's sales cycle and ensures that Salesforce will be configured to align with these processes. Defining sales processes is foundational for creating a solution that meets business needs and is aligned with user expectations, as it impacts subsequent configuration, training, and adoption efforts.

by Tien at Mar 07, 2025, 02:26 PM

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Miriam

6 days ago

Creating the implementation plan is the obvious choice here. Without a solid plan, how are we going to execute the project successfully?

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Lucina

12 days ago

I think we should define sales processes first.

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Cherelle

18 days ago

I think defining the sales processes is crucial during the Discovery phase. That's where we really understand the client's needs and how to tailor the solution.

upvoted 0 times

Glenn

10 days ago

I agree, defining the sales processes early on helps set the foundation for the rest of the implementation.

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