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Salesforce Exam Revenue Cloud Consultant Accredited Professional Topic 3 Question 41 Discussion

Actual exam question for Salesforce's Revenue Cloud Consultant Accredited Professional exam
Question #: 41
Topic #: 3
[All Revenue Cloud Consultant Accredited Professional Questions]

An escalation on a Revenue Cloud project happens, which role is primarily responsible for project success?

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Suggested Answer: B

In a Salesforce Revenue Cloud project, the role primarily responsible for project success is the Project Manager1.The Project Manager is responsible for planning, overseeing, and leading projects from ideation through to completion2.This includes managing resources, coordinating with different teams, and ensuring that the project is completed on time and within budget2.

When an escalation happens, the Project Manager is typically the one who steps in to resolve the issue.They work closely with all stakeholders, including the Solution Architect, Technical Architect, Customer Success Manager, and Developer, to ensure that the project stays on track and meets its objectives1.


What Does a Salesforce Project Manager Do? - Salesforce Ben

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by Roosevelt at Jan 14, 2025, 03:46 AM

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Ivette
2 days ago
The Customer Success Manager knows the client's needs inside out, so they'd be the one to bridge the gap and resolve the escalation. They're the true MVPs!
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Janella
3 days ago
The Technical Architect has a deep understanding of the underlying technology, so they'd be best equipped to handle an escalation. They can troubleshoot and find the right solution.
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Adela
8 days ago
I'd say the Project Manager is responsible for keeping the project on track and ensuring success. A good PM can navigate any escalations that come up.
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