Salesforce Exam Revenue Cloud Consultant Accredited Professional Topic 1 Question 17 Discussion

Actual exam question for Salesforce's Revenue Cloud Consultant Accredited Professional exam

Question #: 17
Topic #: 1

[All Revenue Cloud Consultant Accredited Professional Questions]

During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?

Adescription of new requirements that will help fix the issue

Bquote number ordernumber or invoice number

Cexpected resolution date

Dsteps to replace issue

EExpected results

Show Suggested Answer

Suggested Answer: B, D, E

by Karan at Feb 10, 2024, 05:03 PM

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Salome

8 months ago

Should we also describe any new requirements that could help fix the issue?

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Kiley

8 months ago

I think we should also mention the expected resolution date.

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Maryann

8 months ago

Definitely, and don't forget to include the steps to replicate the issue.

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Ressie

8 months ago

Agreed, we should also include the expected results.

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Bong

8 months ago

I think we should include the quote number or invoice number.

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Junita

8 months ago

What should we include in the incident description during UAT?

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Fredric

8 months ago

Definitely, that will assist developers in understanding and fixing the problem efficiently.

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Dorcas

9 months ago

I believe including the steps to replicate the issue is crucial for a quick resolution.

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Eden

9 months ago

This is a classic UAT issue. Make sure to cover all the basics - order details, expected results, and reproduction steps. Can't go wrong with B, E, and D!

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Fallon

9 months ago

Yes, that will help us prioritize and manage the incidents effectively.

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Valene

9 months ago

Haha, I wonder if the tester accidentally added a zero or two to the invoice total. Always double-check your work, folks!

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Wenona

8 months ago

E) Expected results

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Emerson

8 months ago

B) quote number ordernumber or invoice number

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Cyril

8 months ago

A) description of new requirements that will help fix the issue

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Cyril

9 months ago

B) quote number ordernumber or invoice number

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Galen

9 months ago

A) description of new requirements that will help fix the issue

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Leslie

9 months ago

I agree with Gearldine and Charlene. B, E, and D are the key pieces of information needed. A and C are not really relevant for this type of incident report.

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