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Salesforce Exam Public Sector Solutions Topic 3 Question 37 Discussion

Actual exam question for Salesforce's Public Sector Solutions exam
Question #: 37
Topic #: 3
[All Public Sector Solutions Questions]

A governance agency is implementing Public Sector Solutions and is looking for a solution to automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the intelligent Form Reader (IFR).

What three steps should a technical consultant configure to satisfy the agency's use case?

Show Suggested Answer Hide Answer
Suggested Answer: A, B, E

To automatically read the constituent's date of birth from a scanned document and map it to a field in the Application record using the Intelligent Form Reader (IFR) in Salesforce Public Sector Solutions, the following steps should be configured:

Enable Intelligent Form Reader:

Navigate to Setup and search for Intelligent Form Reader.

Enable the Intelligent Form Reader, which allows the system to process and interpret scanned documents.

Enable OCR Setting in the Document:

Ensure that OCR (Optical Character Recognition) settings are enabled for the documents. This allows the system to recognize and extract text from scanned images.

OCR settings can typically be configured within the document management settings or within the IFR configuration settings.

Set Up Data Extraction:

Configure the data extraction rules to specify which data fields need to be extracted from the scanned documents. This involves setting up the templates and rules for extracting specific information such as the date of birth.

Define the mapping rules to map the extracted data to the corresponding fields in the Application record.

By following these steps, the governance agency can automate the extraction and mapping of constituent data from scanned documents, ensuring accurate and efficient data entry into the system.


Salesforce Help: Intelligent Form Reader

Salesforce Help: OCR Settings

Salesforce Public Sector Solutions Documentation

by Blair at Jan 22, 2025, 06:54 PM

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Chauncey
6 days ago
And don't forget to set up Data Extraction for accurate data mapping.
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Ruby
9 days ago
Yes, that's important for the solution to work correctly.
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Galen
12 days ago
We also need to map Form Types to Objects, right?
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Avery
13 days ago
Wait, hold up, what about D? Enabling Data Raptor to read the scanned document? Isn't that the whole point of this exercise? I mean, who needs OCR when you've got the power of Data Raptor on your side, am I right?
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Rodrigo
17 days ago
I'd go with A, C, and E as well. Seems like the most logical approach. Although, maybe throw in a little bit of Data Raptor just for fun, you know, keep things interesting.
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Jess
5 days ago
I agree, A, C, and E seem like the most logical steps. Adding Data Raptor could definitely make things more interesting.
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Karima
7 days ago
A, C, and E are definitely the way to go. Data Raptor could add some extra value too.
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Chauncey
18 days ago
Yes, that sounds like a good first step.
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Avery
21 days ago
Hmm, I'm not so sure. I think B might be the way to go too, you know, the OCR setting in the document. Gotta make sure that thing can actually read the date of birth, right? Can't have it just staring at a blank page.
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Nadine
4 days ago
A) Enable Intelligent Form Reader
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Ruby
29 days ago
I think we should enable Intelligent Form Reader.
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Penney
29 days ago
Okay, let's see... I think the answer is A, C, and E. Gotta enable the Intelligent Form Reader, map the form types to objects, and set up data extraction. Sounds like a pretty straightforward solution to me.
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Amie
6 days ago
Setting up data extraction will ensure the constituent's date of birth is automatically mapped to the Application record.
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Eladia
19 days ago
Mapping the form types to objects is crucial for accurate data extraction.
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Mauricio
20 days ago
Yes, you're right! Enabling the Intelligent Form Reader is definitely the first step.
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