Universal Containers (UC) wants to prevent their customer's assist records from being visible to the sales users of another business groups in .... Can UC accomplish this?
Process Builder, all the way. It's like the Swiss Army knife of Salesforce - you can do pretty much anything with it. And it's probably the least likely to spontaneously combust, too.
Hmm, I think Process Builder would be the way to go here. Seems like the most straightforward option to prevent those sales users from seeing the customer's assist records.
Rossana
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