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Salesforce Exam Process Automation Topic 2 Question 45 Discussion

Actual exam question for Salesforce's Process Automation exam
Question #: 45
Topic #: 2
[All Process Automation Questions]

If a record meets one criteria, an email should be sent. If the record meets a different criteria, a task should be created. It is possible that a record meets both criteria.

What is the recommended solution for this scenario?

Show Suggested Answer Hide Answer
Suggested Answer: C

For a scenario where different actions (sending an email and creating a task) need to be taken based on different criteria, and a record could meet both, using a single Process in Process Builder is recommended. This allows for the evaluation of multiple criteria within one process and the execution of multiple actions based on those criteria, even if a record meets more than one set of criteria. Reference: Salesforce Help - Process Builder


by Pauline at Sep 19, 2024, 07:26 PM

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Mozell
3 months ago
I'm really feeling the 'Thanos Snap' vibe here. One Process to balance it all!
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Elenora
3 months ago
Hmm, I'm feeling a bit split on this one. Maybe I'll just create two separate Processes. (Pun intended)
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Vincent
2 months ago
Creating two Processes seems like the best option for this scenario.
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Arleen
2 months ago
I agree, that way each criteria can have its own workflow.
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Marta
2 months ago
I think creating two separate Processes might be the way to go.
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Fletcher
3 months ago
Two Workflow Rules? That's so last decade, man. Process Builder is where it's at!
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Annett
2 months ago
D) Define two Processes using the Process Builder
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Ernie
2 months ago
Two Workflow Rules are outdated, Process Builder is the way to go!
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Isadora
2 months ago
C) Create one Process using the Process Builder
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Johnna
2 months ago
A) Create one Workflow Rule with two Workflow Actions
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Lucille
3 months ago
I think creating two Workflow Rules might be better to handle the different criteria separately.
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Huey
3 months ago
I agree with Luisa. Creating one Process would be more efficient in this scenario.
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Luisa
3 months ago
I think the recommended solution is to create one Process using the Process Builder.
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Gwenn
3 months ago
I'm all about that workflow action life, Option A for me!
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Reta
3 months ago
Option C is the way to go! One Process Builder to rule them all!
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Stanton
3 months ago
C) Create one Process using the Process Builder
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Markus
3 months ago
A) Create one Workflow Rule with two Workflow Actions
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