Salesforce Exam Platform App Builder Topic 5 Question 87 Discussion

Actual exam question for Salesforce's Platform App Builder exam

Question #: 87
Topic #: 5

Universal Containers expects impacts to operations due to increased demand. The executive team will reach out to current customers and wants to see the number of open cases for the account and parent account.

What should an app builder use to display the number of open cases on the account page?

AFlow

BApproval Process

CRoll-up summary

DCuctom object

Show Suggested Answer

Suggested Answer: C

Roll-up summary fields can be used to count the number of related open cases for an account, including those from parent accounts if the relationship allows roll-up summaries. Reference:

[Salesforce Help - Roll-up Summary Fields](https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up up_summary_fields.htm&type=5)

by Felicidad at Apr 12, 2024, 09:51 AM

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Jolanda

8 months ago

Ah, the age-old debate: Roll-up summary or custom object? I'm going with C) Roll-up summary. It's the Goldilocks of solutions – not too simple, not too complex.

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Dorthy

7 months ago

I agree, Roll-up summary is the perfect balance for displaying the number of open cases.

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Cecilia

7 months ago

Roll-up summary is definitely the way to go. It's efficient and gets the job done.

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Helene

8 months ago

A) Flow could work, but it might be overkill for just displaying the number of open cases. C) Roll-up summary is the way to go.

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Telma

8 months ago

D) Custom object seems like the obvious choice here. Why overcomplicate things with a roll-up summary?

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Erasmo

7 months ago

C) Roll-up summary

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Myra

7 months ago

A) Flow

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Paz

8 months ago

Interesting perspective, David. It's good to consider different options before making a decision.

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William

8 months ago

I personally prefer using a flow to display the number of open cases. It's more dynamic.

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Sue

9 months ago

That's a good point, Custom object could be a good choice too.

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Aleta

9 months ago

I think the answer is C) Roll-up summary. It sounds like the perfect way to display the number of open cases on the account page.

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Salome

8 months ago

I would go with C) Roll-up summary as well. It seems like the most efficient choice.

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Denise

8 months ago

I think Flow could also work well for displaying the number of open cases on the account page.

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Denise

8 months ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases on the account page.

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Deane

8 months ago

I think A) Flow could also work well for this task.

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Patti

8 months ago

I think C) Roll-up summary is the right choice too. It can easily calculate and display the total number of open cases.

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Sylvie

8 months ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases.

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Patti

8 months ago

I agree, C) Roll-up summary would be the best option for displaying the number of open cases on the account page.

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Cordelia

10 months ago

I'm not sure about roll-up summary. Maybe using a custom object would give more flexibility.

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Paz

10 months ago

I agree with A roll-up summary would be the best option.

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Sue

10 months ago

I think we should use a roll-up summary to display the number of open cases.

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Xochitl

11 months ago

I'm with you guys. This question is pretty straightforward. The only way I could see someone getting thrown off is if they're not familiar with roll-up summaries.

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Terrilyn

11 months ago

Exactly, the roll-up summary is the way to go here. It's a simple and elegant solution that doesn't require a lot of custom development.

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Vi

11 months ago

True, but then you'd have to write a lot more code to sync the custom object with the actual case records. The roll-up summary is a built-in feature that makes this much easier.

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Catalina

11 months ago

Hmm, I'm not too sure about that. Couldn't you also use a custom object to store and display the open case count?

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Sharen

11 months ago

I agree with Lenna. The roll-up summary field is designed specifically to display aggregate data like the number of open cases related to an account.

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Lenna

11 months ago

This is a pretty straightforward question about displaying the number of open cases on an account page. I think the correct answer is C) Roll-up summary.

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Kati

9 months ago

I agree, Roll-up summary is the best option here.

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Buck

10 months ago

C) Roll-up summary

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