Universal Containers has an Apex trigger on Account that creates an Account Plan record when an Account is marked as a Customer. Recently a workflow rule was added so that whenever an Account is marked as a Customer, a 'Customer Since' date field is updated with today's date.
Since the addition of the workflow rule, two Account Plan records are created whenever the Account is marked as a Customer.
What might cause this to happen?
Currently there are no comments in this discussion, be the first to comment!