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Salesforce Exam OmniStudio Consultant Topic 5 Question 21 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam
Question #: 21
Topic #: 5
[All OmniStudio Consultant Questions]

When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:

* A view with information about a customer account

* A list of contacts and cases associated with the account

* All information should be on one screen

What OmnlStudio tool should be used to meet this requirement?

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Suggested Answer: D

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