Salesforce Exam OmniStudio Consultant Topic 4 Question 69 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 69
Topic #: 4

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process the following steps:

* Step 1: Enter account name to retrieve account information

* Step 2: Review and edit account information

* Step 3: Select products

* Step 4: Enter payment information

Following best practices, what suggestion should the consultant make to improve the design?

ARemove Step 1 and prefill the account information automatically.

BDivide Step 2 into two steps, so each task is distinct.

CUse an Edit Block in Step 4 to enter payment information.

DUse Multi-select elements in Step 3 for the product list.

Show Suggested Answer

Suggested Answer: C

by Velda at May 09, 2024, 05:24 AM

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Carmen

4 days ago

I agree with Malissa, prefilling the account information would make the process more efficient.

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Ivette

5 days ago

I disagree, I believe we should use Multi-select elements in Step 3 for the product list.

upvoted 0 times

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Malissa

7 days ago

I think we should remove Step 1 and prefill the account information automatically.

upvoted 0 times

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