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Salesforce Exam OmniStudio Consultant Topic 3 Question 84 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam
Question #: 84
Topic #: 3
[All OmniStudio Consultant Questions]

A business wants to display customer 360 information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information.

Which tool should a consultant recommend to meet this requirement?

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Suggested Answer: B

by Glory at Oct 22, 2024, 01:00 PM

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Whitney
22 days ago
FlexCards, huh? Sounds fancy. Is it also capable of making me a sandwich while I'm at it?
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Kate
7 days ago
B: Yeah, FlexCards can group information logically for call center agents.
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Ryann
11 days ago
A: I think FlexCards would be a great choice for displaying customer 360 information.
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Shayne
1 months ago
Lightning web components, really? I don't know, that seems a bit overkill for a simple console app.
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Rolland
4 days ago
C: Lightning web components might be too complex for this use case.
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Ailene
8 days ago
B: I agree, Omniscript is designed for creating guided experiences for users.
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Edwin
14 days ago
A: I think Omniscript would be a good choice for displaying customer 360 information.
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Alayna
1 months ago
Hmm, I'm not sure Omniscript is the right fit here. Doesn't it focus more on guided processes rather than just displaying information?
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Ligia
1 months ago
I disagree, I believe Lightning web components would be more suitable for displaying customer 360 information.
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Margart
1 months ago
Visualforce Page sounds like a good option to me. It's a classic choice for displaying customer data.
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Stephanie
16 days ago
I disagree, Lightning web components would provide a more modern and flexible solution.
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Vanesa
26 days ago
I think Omniscript would be the best tool for this.
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Annice
1 months ago
I think Omniscript would be the best tool for this.
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Kenny
2 months ago
I think FlexCards would be the way to go. It's designed for this kind of contextual information display.
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Pamela
14 days ago
I think Lightning web components might be a good option for this requirement as well.
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Johana
16 days ago
Omniscript could also work well for grouping customer information together.
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Lynsey
18 days ago
I agree, FlexCards are perfect for showing contextual information in a logical way.
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Lindsay
1 months ago
FlexCards would be a great choice for displaying customer 360 information.
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