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Salesforce Exam Nonprofit Cloud Consultant Topic 5 Question 112 Discussion

Actual exam question for Salesforce's Nonprofit Cloud Consultant exam
Question #: 112
Topic #: 5
[All Nonprofit Cloud Consultant Questions]

An international nonprofit organization works across six different countries in Europe and Afric

a. The organization relies heavily on volunteers in each country to support its work and wants volunteers to be able to sign up for volunteer jobs on its website.

What is a consideration when setting up Volunteers for Salesforce given this context?

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Suggested Answer: D

When setting up Volunteers for Salesforce in an international context, it's important to ensure that volunteer jobs and shifts reflect the local time zones accurately. Here's how to configure this:

Navigate to Volunteers for Salesforce Settings:

Go to Setup.

Type 'Volunteers for Salesforce' in the Quick Find box and select it.

Configure Volunteer Jobs:

Create Volunteer Jobs for each country.

For each job, set the 'Website Time Zone' field to the local time zone where the job will take place.

Adjust Volunteer Shift Times:

When creating volunteer shifts, ensure the start and end times are set according to the local time zone.

Update Website Information:

Inform volunteers about the time zone settings on the volunteer signup pages if necessary.


'Volunteers for Salesforce Setup Guide' from Salesforce Help: Volunteers for Salesforce

'Managing Volunteer Shifts and Jobs' from Salesforce.org: Volunteer Management

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