Salesforce Exam Marketing Cloud Email Specialist Topic 2 Question 58 Discussion

Actual exam question for Salesforce's Marketing Cloud Email Specialist exam

Question #: 58
Topic #: 2

[All Marketing Cloud Email Specialist Questions]

Northern Trail Outfitters (NTO) receives a complaint from a long-time customer who claims that, despite providing an updated email address, they are still receiving emails at an old address. NTO confirms that the customer's new email address is stored in the target data extension.

What is preventing the customer from receiving emails at their new address?

AThe new email address is from an unsupported domain.

BThe email address has not been updated in All Subscribers.

CThe customer has not opted in again with the new address.

Show Suggested Answer

Suggested Answer: B

by Emerson at Nov 21, 2022, 07:51 AM

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