Salesforce Exam Marketing Cloud Consultant Topic 3 Question 105 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam

Question #: 105
Topic #: 3

[All Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

AUse a vote/survey message template to capture the response.

BUse an outbound message template with embedded AMPscript to capture the response,

CUse a text-response message templabe with embedded AMPscript to capture the response,

DUse an info capture messege template to capture the response.

Show Suggested Answer

Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect

by Nicholle at Mar 09, 2025, 01:50 PM

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Juan

2 days ago

I'm not sure, maybe option C) could also work since it involves using AMPscript.

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Viola

5 days ago

I agree with Tiera, using a vote/survey message template seems like the best way to capture feedback.

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Tiera

12 days ago

I think option A) sounds like a good idea.

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Arlette

15 days ago

I think option C is the way to go. Using a text-response message template with embedded AMPscript seems like the most straightforward approach to capturing open-ended feedback from customers.

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