Salesforce Exam Marketing Cloud Consultant Topic 15 Question 88 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam

Question #: 88
Topic #: 15

[All Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

AUse a vote/survey message template to capture the response.

BUse an outbound message template with embedded AMPscript to capture the response,

CUse a text-response message templabe with embedded AMPscript to capture the response,

DUse an info capture messege template to capture the response.

Show Suggested Answer

Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect

by Stefania at Jul 02, 2024, 03:59 PM

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Carmen

4 months ago

Wait, hold up. Did they really spell 'MobileConnect' as 'MebileComnect'? Yikes, talk about a typo! I'm gonna have to go with option C just to avoid that mess.

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Eleni

4 months ago

Option D sounds kind of boring. Info capture message template? Really? Where's the creativity, people? Let's go with C and have some fun with those AMPscripts!

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Craig

4 months ago

Hmm, I'm not sure. Option A with a vote/survey template could work, but it might be overkill for just capturing open-ended feedback. I'd have to think about that one.

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Simona

4 months ago

Maybe we should consider option C with a text-response template instead.

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Junita

4 months ago

Yeah, but it might be too much for just open-ended feedback.

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Blythe

4 months ago

I think option A with a vote/survey template could work.

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Dahlia

5 months ago

Definitely option B. Outbound messages with AMPscript are the way to go for this kind of thing. You get more flexibility and control over the process.

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Barrett

5 months ago

I think option C is the way to go. Using a text-response message template with embedded AMPscript seems like the most straightforward way to capture open-ended feedback from customers.

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