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Salesforce Exam Marketing Cloud Consultant Topic 15 Question 81 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam
Question #: 81
Topic #: 15
[All Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

Show Suggested Answer Hide Answer
Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect


by Carin at Apr 11, 2024, 09:46 PM

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Clement
9 months ago
Hmm, that's a valid point. It could also be effective in capturing open-ended feedback.
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Eliseo
9 months ago
Wait, wait, wait... did you say 'MebileComnect'? I think I'm in the wrong exam here. Is this some kind of new marketing platform for carrier pigeons?
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Rebecka
8 months ago
C: Use a text-response message template with embedded AMPscript to capture the response.
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Elke
8 months ago
B: No, it's not for carrier pigeons. It's a tool for capturing customer feedback via SMS.
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Jacquelyne
8 months ago
A: Use a vote/survey message template to capture the response.
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Art
9 months ago
You know, I'd go with option B. That way, you can really get creative with the AMPscript and make the message look like it's straight from the customer's best friend.
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Adelina
7 months ago
I agree, using AMPscript in the outbound message template would allow for a more customized and friendly interaction with the customers.
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Angelyn
8 months ago
Option B sounds like a great idea! It would definitely make the message more personalized and engaging.
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Carmen
8 months ago
I think option C could work too, as long as the AMPscript is used effectively.
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Xenia
8 months ago
I agree, option B sounds like the best way to personalize the message.
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Trinidad
8 months ago
I agree, using AMPscript in the message could really make it stand out to the customers.
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Lorrine
8 months ago
Option B sounds like a great idea! It would definitely make the message more personalized.
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Julene
9 months ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Gaston
9 months ago
D) Use an info capture message template to capture the response.
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My
9 months ago
Option D all the way! An info capture message template is the perfect tool for this task. It's designed specifically for collecting customer feedback.
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Coletta
10 months ago
Hmm, I'm not sure about that. Wouldn't an outbound message template with AMPscript be more flexible? You could customize the message and capture the response all in one go.
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Gerald
10 months ago
What about option C? Using a text-response message template with AMPscript could also work, right?
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Bettina
10 months ago
I think option C is the way to go. Using a text-response message template with embedded AMPscript seems like the most straightforward approach to capturing open-ended feedback via SMS.
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Kenny
10 months ago
I agree, using a vote/survey message template would make it easy for customers to provide feedback.
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Clement
10 months ago
I think option A sounds like a good idea to capture feedback via SMS.
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Georgene
11 months ago
Okay, let's get serious here. I think option C is the way to go. The text-response template with AMPscript seems like the most straightforward and efficient way to capture the feedback and write it to the data extension. Plus, it gives us a bit more control over the process.
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Minna
11 months ago
Haha, yeah, 'MobileComnect'? Is that like the cousin of MobileConnect or something? I'm already questioning the validity of this question.
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Jesusa
11 months ago
You know, I'm kind of concerned about the whole 'open-ended feedback via SMS' thing too. Seems like it could be a bit of a logistical nightmare, to be honest. Maybe we should consider a different approach altogether?
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Candida
9 months ago
I agree, using a vote/survey message template would make it easier to manage the feedback.
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Veda
9 months ago
A
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Benedict
11 months ago
Hmm, I'm not so sure about that. I feel like option B might be better, with the outbound message template and AMPscript. That way, we can have a bit more control over the formatting and presentation of the feedback.
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Yolando
11 months ago
Yeah, I hear you. But I think option C could work well here. The text-response template with AMPscript would allow us to capture the feedback and write it to a data extension. Seems like a pretty straightforward solution.
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Danica
11 months ago
This is a tricky question! I'm not sure if I'm comfortable with the idea of capturing open-ended feedback via SMS. Seems like it could get a bit messy, you know?
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