Salesforce Exam Marketing Cloud Consultant Topic 11 Question 90 Discussion

Actual exam question for Salesforce's Marketing Cloud Consultant exam

Question #: 90
Topic #: 11

[All Marketing Cloud Consultant Questions]

A marketer wants te capture open-ended feedback fram custamers via SMS and

write it to a data extension.

How could MebileComnect be used to accomplish this?

AUse a vote/survey message template to capture the response.

BUse an outbound message template with embedded AMPscript to capture the response,

CUse a text-response message templabe with embedded AMPscript to capture the response,

DUse an info capture messege template to capture the response.

Show Suggested Answer

Suggested Answer: C

To capture open-ended feedback via SMS and write it to a data extension, using a text-response message template with embedded AMPscript is the most suitable approach. This method allows for the dynamic handling and processing of the incoming SMS responses. The AMPscript can be programmed to parse the response and write the collected data to a specified data extension, making it an effective way to capture and store open-ended feedback. Reference: Salesforce MobileConnect documentation, AMPscript in MobileConnect

by Kimberely at Jul 18, 2024, 01:44 AM

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Cortney

3 months ago

Ah, the age-old question of SMS vs. carrier pigeons for customer feedback. I'm going to have to go with C on this one. Text-response templates and AMPscript just seem like the most logical choice.

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Levi

2 months ago

It's a smart choice to go with C for this task. It's efficient and effective.

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Jaime

2 months ago

Definitely, using a text-response message template with embedded AMPscript would make it easier to write the feedback to a data extension.

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Matilda

2 months ago

I agree, C does seem like the best option for capturing open-ended feedback via SMS.

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Delfina

3 months ago

LOL, who even uses SMS these days? Isn't this just a ploy to get us to use outdated technology? I'll go with C, but only because it sounds like the least painful option.

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Lura

1 months ago

D: It's important to consider the most effective method for collecting feedback, even if it involves using SMS.

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Fidelia

2 months ago

C: Using a text-response message template with embedded AMPscript is a smart choice for capturing open-ended feedback.

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Telma

2 months ago

B: I agree, SMS can be a convenient way to gather feedback from customers.

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Joaquin

2 months ago

A: SMS is still widely used for communication, especially in certain demographics.

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Valentine

3 months ago

Hmm, I'm torn between B and C. Both options use AMPscript, which is key for integrating the feedback into a data extension. But I think C might be a little more user-friendly for the customers.

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Merri

3 months ago

Definitely C. Capturing SMS responses with a custom template is the way to do it. Plus, AMPscript gives you the power to write that feedback directly to a data extension. Easy peasy.

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Eva

2 months ago

AMPscript makes it easy to write the feedback directly to a data extension, so definitely go with option C.

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Kimbery

3 months ago

I agree, using a text-response message template with AMPscript is the best way to capture open-ended feedback via SMS.

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Timothy

3 months ago

I think option C is the way to go. Using a text-response message template with embedded AMPscript would be the most flexible and customizable way to capture open-ended feedback from customers.

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