Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 6 Question 4 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam

Question #: 4
Topic #: 6

[All Marketing Cloud Advanced Cross Channel Questions]

You are getting an error while trying to make an inbox message as inactive. What could be the possible reason.

ASome automation activity is using the inbox message

BThe message is already scheduled/active

CThe message has already been sent. (once started to send cannot mark as inactive)

Show Suggested Answer

Suggested Answer: C

by Sylvia at May 12, 2024, 06:59 AM

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Brandon

1 years ago

Wait, you can actually schedule inbox messages? That's news to me! I'm learning new things today.

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Malika

1 years ago

B) The message is already scheduled/active

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Lashanda

1 years ago

A) Some automation activity is using the inbox message

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Paris

1 years ago

This is a tricky one, but I'd bet it's a combination of B and C. Can't mess with messages that are already in motion.

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Gerardo

12 months ago

C) The message has already been sent. (once started to send cannot mark as inactive)

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Alfred

1 years ago

B) The message is already scheduled/active

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Brinda

1 years ago

A) Some automation activity is using the inbox message

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Phuong

1 years ago

I'm going with A. Sounds like some automation is already using the inbox message, preventing you from deactivating it.

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Allene

1 years ago

I agree with you, it could be that the message is already in use by some automation.

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Kristel

1 years ago

I think it's B. The message is probably already scheduled or active.

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Delbert

1 years ago

Option C seems like the most likely culprit. Once a message has been sent, you can't retroactively mark it as inactive.

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Sunshine

1 years ago

Hmm, I think it's option B. The message is already scheduled or active, so you can't mark it as inactive.

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Daniel

1 years ago

Maybe there's some automation activity running that's preventing it from being inactive.

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Brunilda

1 years ago

I agree, option B seems to be the most likely reason.

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