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Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 2 Question 7 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam
Question #: 7
Topic #: 2
[All Marketing Cloud Advanced Cross Channel Questions]

3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

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Suggested Answer: B, D, E, E

Several factors can cause an SMS message to fail in reaching a user's mobile phone. The three possible reasons include:

B . SMS sent to landline number: If an SMS is directed to a landline number, it will fail because landlines do not receive text messages.

D . Out of cellular network coverage: If the recipient's mobile device is out of the range of a cellular network, it won't receive SMS messages until it returns to a covered area.


by Marta at May 21, 2024, 05:15 PM

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Ben
8 months ago
Haha, low battery? What is this, the stone age? Everyone has power banks these days. That one's a bit outdated.
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Chauncey
7 months ago
D) out of cellular network coverage
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Cruz
8 months ago
C) mobile is in another call
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Mari
8 months ago
A) switched off
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Timmy
8 months ago
I agree with Leigha. Those are the key factors that could prevent an SMS from being delivered.
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Jame
8 months ago
D) out of cellular network coverage
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Wayne
8 months ago
C) mobile is in another call
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Thomasena
8 months ago
A) switched off
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Carey
9 months ago
B? Seriously? Who sends an SMS to a landline number these days? That's just silly.
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Joaquin
8 months ago
D) out of cellular network coverage
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Kanisha
8 months ago
C) mobile is in another call
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Fatima
9 months ago
A) switched off
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Leigha
9 months ago
D, E, and A seem like the most logical reasons for an SMS not reaching a user's mobile.
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Dyan
7 months ago
E) Low battery: If the user's mobile has a low battery, it may not be able to receive SMS messages.
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Iesha
8 months ago
D) out of cellular network coverage: If the mobile is not in an area with cellular network coverage, the SMS message may fail to reach the user.
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Shawna
8 months ago
E) Low battery: If the user's phone has a low battery, it may not be able to receive SMS messages until it is charged.
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Julianna
8 months ago
A) switched off
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Pete
8 months ago
D) out of cellular network coverage: If the user's phone is not in an area with cellular coverage, the SMS message may fail to reach the device.
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Eliz
9 months ago
E) Low battery
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Edison
9 months ago
D) out of cellular network coverage
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