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Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 2 Question 11 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam
Question #: 11
Topic #: 2
[All Marketing Cloud Advanced Cross Channel Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

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Suggested Answer: D

Using the replace inbox message feature in Salesforce Marketing Cloud, when your audience has changed and some of the contacts who received the first message no longer exist, the handling is as follows:

D: Inbox message is replaced for existing users and deleted for users who do not exist. This ensures that only current, valid users receive the updated message, maintaining the relevance and accuracy of your marketing communications.


by Shannon at Jul 07, 2024, 02:06 PM

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Chau
11 months ago
I'm just happy I don't have to deal with all this inbox message replacement nonsense. Can we talk about something more exciting, like the latest cat video?
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Glory
11 months ago
I'm going with C. If the users have already read the first message, then it makes sense to replace it for them.
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Sunny
10 months ago
C) inbox message is replaced for users who read the first message.
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Laurel
10 months ago
B) the inbox message is replaced only for users who do not exist.
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Samira
11 months ago
A) the inbox message is replaced for all users.
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Cherry
11 months ago
In my opinion, the inbox message is replaced for existing users and deleted for users who do not exist.
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Josphine
11 months ago
I feel like the inbox message is replaced for users who read the first message.
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Gwenn
12 months ago
I hear you, but this is the kind of stuff that keeps the IT world running. Without inbox message replacement, how would we ever keep up with the constant changes in our contact lists?
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Kate
11 months ago
C) inbox message is replaced for users who read the first message.
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Arletta
11 months ago
A) the inbox message is replaced for all users.
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Percy
12 months ago
I believe the inbox message is replaced only for users who do not exist.
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Nana
12 months ago
I think the answer is B. The inbox message should only be replaced for the users who no longer exist, not for everyone.
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Dolores
11 months ago
Agreed, it's important to only update the message for the relevant users.
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Goldie
11 months ago
That makes sense, it wouldn't make sense to replace it for everyone.
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Malcolm
11 months ago
Yes, the inbox message is replaced only for users who do not exist.
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Shantell
12 months ago
I think the answer is B.
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Nelida
12 months ago
I think the inbox message is replaced for all users.
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