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Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Exam - Topic 1 Question 37 Discussion

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?
D) Inbox message is replaced for existing usef s and deleted for users who do not eixist.
A) the inbox message is replaced for all user.
B) the inbox message is replaced only for users who do not exist:
C) inbox message Is replaced for users who read the first message.

Salesforce Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Exam - Topic 1 Question 37 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) exam
Question #: 37
Topic #: 1
[All Marketing Cloud Advanced Cross Channel Accredited Professional (AP-214) Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

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Suggested Answer: D

by Derick at Mar 07, 2026, 02:06 AM

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Lashandra
B is confusing. Why replace only for non-existent users?
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Rolland
5 days ago
C seems logical. Only those who read should see the change.
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Annabelle
10 days ago
I feel like A is too broad. Not all users should get it.
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Jani
15 days ago
I think D makes sense. Existing users get the update.
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Angelyn
21 days ago
Definitely not B, that doesn't make sense!
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Anglea
26 days ago
D sounds too complicated, I doubt that's how it works.
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Willodean
1 month ago
Wait, what if some users never saw the first message?
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Abel
1 month ago
I disagree, it should only affect existing users!
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Meghan
1 month ago
A) is correct, it replaces for all users.
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Lorrine
2 months ago
I thought it would be B at first, but D feels more logical now.
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Louvenia
2 months ago
A seems possible, but I lean towards D.
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Erasmo
3 months ago
Wait, how can they delete messages for non-existent users? Sounds weird.
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Alona
3 months ago
Yeah, I agree with D too! Makes sense.
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Quentin
4 months ago
I think it's D. Only existing users get the update.
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Latrice
4 months ago
This sounds too complicated. Are we sure about this?
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Melynda
4 months ago
I’m leaning towards D too. Makes the most sense.
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Kimberlie
4 months ago
Wait, what if some users never got the first message?
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Keneth
4 months ago
No way, it’s definitely A! Everyone gets the new message.
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Kara
4 months ago
I think it’s D. Only existing users get the update.
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Asha
5 months ago
If I remember correctly, the message should only be replaced for users who still exist, which makes me lean towards D.
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Jarvis
5 months ago
I’m confused about this one. I feel like it could be A or D, but I can't recall the details clearly.
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Artie
5 months ago
I remember a similar question where it mentioned only existing users would see the replacement. So maybe it's D?
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Lucy
5 months ago
I think the message gets replaced for everyone, but I'm not entirely sure if it includes those who don't exist anymore.
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