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Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 2 Question 11 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam
Question #: 11
Topic #: 2
[All Marketing Cloud Advanced Cross Channel Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

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Suggested Answer: D

Using the replace inbox message feature in Salesforce Marketing Cloud, when your audience has changed and some of the contacts who received the first message no longer exist, the handling is as follows:

D: Inbox message is replaced for existing users and deleted for users who do not exist. This ensures that only current, valid users receive the updated message, maintaining the relevance and accuracy of your marketing communications.


by Shannon at Jul 07, 2024, 02:06 PM

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Chau
4 months ago
I'm just happy I don't have to deal with all this inbox message replacement nonsense. Can we talk about something more exciting, like the latest cat video?
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Glory
4 months ago
I'm going with C. If the users have already read the first message, then it makes sense to replace it for them.
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Sunny
4 months ago
C) inbox message is replaced for users who read the first message.
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Laurel
4 months ago
B) the inbox message is replaced only for users who do not exist.
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Samira
4 months ago
A) the inbox message is replaced for all users.
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Cherry
5 months ago
In my opinion, the inbox message is replaced for existing users and deleted for users who do not exist.
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Josphine
5 months ago
I feel like the inbox message is replaced for users who read the first message.
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Gwenn
5 months ago
I hear you, but this is the kind of stuff that keeps the IT world running. Without inbox message replacement, how would we ever keep up with the constant changes in our contact lists?
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Kate
5 months ago
C) inbox message is replaced for users who read the first message.
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Arletta
5 months ago
A) the inbox message is replaced for all users.
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Percy
5 months ago
I believe the inbox message is replaced only for users who do not exist.
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Nana
5 months ago
I think the answer is B. The inbox message should only be replaced for the users who no longer exist, not for everyone.
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Dolores
4 months ago
Agreed, it's important to only update the message for the relevant users.
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Goldie
4 months ago
That makes sense, it wouldn't make sense to replace it for everyone.
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Malcolm
5 months ago
Yes, the inbox message is replaced only for users who do not exist.
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Shantell
5 months ago
I think the answer is B.
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Nelida
5 months ago
I think the inbox message is replaced for all users.
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