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Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 1 Question 19 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam
Question #: 19
Topic #: 1
[All Marketing Cloud Advanced Cross Channel Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

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Suggested Answer: D

Using the replace inbox message feature in Salesforce Marketing Cloud, when your audience has changed and some of the contacts who received the first message no longer exist, the handling is as follows:

D: Inbox message is replaced for existing users and deleted for users who do not exist. This ensures that only current, valid users receive the updated message, maintaining the relevance and accuracy of your marketing communications.


by Lauran at Nov 18, 2024, 11:16 PM

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Nichelle
9 days ago
This question is a real 'inbox' of confusion! I'm going to have to flip a coin on this one.
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Corinne
16 days ago
I'm going with C. It seems like the message would only be replaced for users who actually read the first one. That makes the most sense to me.
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Alline
17 days ago
Is there a 'None of the above' option? This question is a real head-scratcher!
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Adelaide
18 days ago
I feel like the inbox message is replaced for users who read the first message.
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Brett
18 days ago
D seems like the best choice to me. It makes sense to replace the message for existing users and delete it for those who no longer exist.
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Bulah
7 days ago
I think D is the best option too. It's important to keep the inbox clean and updated.
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Meghann
23 days ago
I believe the inbox message is replaced only for users who do not exist.
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Venita
1 months ago
I think option B is the correct answer. The message should only be replaced for users who no longer exist, not for everyone in the audience.
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Tarra
10 days ago
But what if the users who no longer exist had already read the first message?
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Georgeanna
21 days ago
I agree, option B seems like the most logical choice.
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Raina
1 months ago
I think the inbox message is replaced for all users.
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