Salesforce Exam Marketing Cloud Advanced Cross Channel Topic 1 Question 13 Discussion

Actual exam question for Salesforce's Marketing Cloud Advanced Cross Channel exam

Question #: 13
Topic #: 1

[All Marketing Cloud Advanced Cross Channel Questions]

You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist. What would happen?

Athe inbox message is replaced for all user.

Bthe inbox message is replaced only for users who do not exist:

Cinbox message Is replaced for users who read the first message.

DInbox message is replaced for existing usef s and deleted for users who do not eixist.

Show Suggested Answer

Suggested Answer: D

Using the replace inbox message feature in Salesforce Marketing Cloud, when your audience has changed and some of the contacts who received the first message no longer exist, the handling is as follows:

D: Inbox message is replaced for existing users and deleted for users who do not exist. This ensures that only current, valid users receive the updated message, maintaining the relevance and accuracy of your marketing communications.

by Lynna at Aug 06, 2024, 03:46 PM

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Stephaine

3 months ago

Ha! I bet the correct answer is actually 'All of the above, and the system crashes spectacularly.' Just kidding, but you never know with these certification exams.

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Timothy

3 months ago

I think the inbox message is replaced for existing users and deleted for users who do not exist.

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Antonio

3 months ago

This is a tricky one! I'm leaning towards Option D, but I'd love to hear more about the reasoning behind it.

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Sharee

2 months ago

I agree, it would be more efficient to only replace the message for existing users.

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Shawnda

2 months ago

I think Option D makes sense because it ensures that only existing users receive the updated message.

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Donte

3 months ago

I feel like the inbox message is replaced for users who read the first message.

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Luis

3 months ago

I believe the inbox message is replaced only for users who do not exist.

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Fletcher

3 months ago

Option A is a bit too broad, in my opinion. Replacing the message for all users, regardless of their existence, doesn't seem like the ideal approach.

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Aileen

3 months ago

I think the inbox message is replaced for all users.

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Deane

3 months ago

Hmm, Option C is interesting, but I'm not sure if it's the best choice. Replacing the message only for users who read the first one might not be the most practical solution.

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