Salesforce Exam Marketing Cloud Administrator Topic 1 Question 88 Discussion

Actual exam question for Salesforce's Marketing Cloud Administrator exam

Question #: 88
Topic #: 1

[All Marketing Cloud Administrator Questions]

When customers use the Marketing Cloud default Profile Center link to unsubscribe it causes users to not receive emails from any other business unit.

What could explain this behavior?

AThe user gets Added to a blocklist that causes an Enterprise level unsubscribe

BThe user Is getting deleted from the AN Subscribers list

CData in data extensions corresponding to the customer

DIs removed Business unit unsubscribe setting causes an Enterprise level unsubscribe

Show Suggested Answer

Suggested Answer: C

by Lorrie at May 01, 2024, 12:09 PM

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Sommer

Hmm, I think the answer is D. The business unit unsubscribe setting seems to be the culprit here, causing an enterprise-level unsubscribe. Sounds like a tricky one!

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Truman

3 hours ago

That's a good point, data in data extensions could definitely play a role in this behavior.

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Margo

1 days ago

I disagree, I believe it could be C) Data in data extensions corresponding to the customer.

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Truman

7 days ago

I think the correct answer is A) The user gets added to a blocklist that causes an Enterprise level unsubscribe.

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