Salesforce Exam Manufacturing Cloud Professional Topic 1 Question 39 Discussion

Actual exam question for Salesforce's Manufacturing Cloud Professional exam

Question #: 39
Topic #: 1

[All Manufacturing Cloud Professional Questions]

Service agents at Universal Containers have requested the ability to access the latest updates to a sales agreement when navigating from the customer interaction related to the account.

What should a Manufacturing Cloud consultant recommend to meet their requirement?

ACreate a new timeline with the Sales Agreement as the related object and add the timeline to the Account page in Lightning App Builder.

BAdd the Sales Agreement related list to the Engagement Interaction record page in Lightning App Builder.

CAdd the Sales Agreement related list to the Account record page in Lightning App Builder.

Show Suggested Answer

Suggested Answer: C

To allow the Service Agents to access the latest updates to a sales agreement when navigating from the customer interaction related to the account, the Manufacturing Cloud consultant should recommend adding the Sales Agreement related list to the Account record page in Lightning App Builder. This way, the Service Agents can see the sales agreements associated with the account and view their status, terms, and schedules. The Sales Agreement related list is available for the Account object by default and can be added to the Account page layout using the Lightning App Builder.Reference:Sales Agreements Overview,Customize Record Pages with the Lightning App Builder

by Candida at Sep 17, 2024, 06:54 PM

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Adria

6 months ago

Haha, this question is a real head-scratcher. I'm gonna go with C, but I'm just hoping I don't accidentally pick the 'Sell the company' option instead.

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Rhea

6 months ago

Hmm, I'm not sure. Option B sounds interesting, but I think C is the better solution since the requirement is specifically about the account.

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Sherly

5 months ago

It would definitely make it easier for service agents to access the latest updates to the sales agreement.

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Vannessa

5 months ago

I agree, having the Sales Agreement related list on the Account record page makes the most sense.

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Cristy

5 months ago

I think option C is the best choice since the requirement is related to the account.

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Lavera

6 months ago

I agree with Evette. Adding the sales agreement related list to the account page seems like the logical choice here.

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Arthur

5 months ago

B) Add the Sales Agreement related list to the Engagement Interaction record page in Lightning App Builder.

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Derick

5 months ago

I think option C makes more sense too.

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Lavonne

5 months ago

C) Add the Sales Agreement related list to the Account record page in Lightning App Builder.

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Keena

5 months ago

A) Create a new timeline with the Sales Agreement as the related object and add the timeline to the Account page in Lightning App Builder.

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Dominque

6 months ago

C) Add the Sales Agreement related list to the Account record page in Lightning App Builder.

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Novella

6 months ago

B) Add the Sales Agreement related list to the Engagement Interaction record page in Lightning App Builder.

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Major

6 months ago

A) Create a new timeline with the Sales Agreement as the related object and add the timeline to the Account page in Lightning App Builder.

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Kenneth

7 months ago

But with option A, the service agents can easily access the latest updates when navigating from the customer interaction.

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Johanna

7 months ago

I disagree, I believe option C is more suitable.

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Evette

7 months ago

Option C makes the most sense to me. The sales agreement is related to the account, so it should be easily accessible on the account record page.

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Remedios

6 months ago

Azalee: Exactly, it's all about efficiency and convenience for the users.

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Yuki

6 months ago

It would definitely make it easier for service agents to access the latest updates.

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Azalee

6 months ago

I agree, having the Sales Agreement on the Account record page makes sense.

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Isaac

6 months ago

I think option C is the best choice.

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Kenneth

7 months ago

I think option A is the best choice.

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