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Salesforce Exam Integration-Architecture-Designer Topic 7 Question 12 Discussion

Actual exam question for Salesforce's Integration-Architecture-Designer exam
Question #: 12
Topic #: 7
[All Integration-Architecture-Designer Questions]

Customer Support Reps at Universal Containers (UC) work on a Case record in Salesforce while talking to a customer on the phone about a piece of machinery they have purchased from UC. This machine is a connected device and sends data packets to UC as the customer presses buttons on the machine.

What integration pattern will allow the support Rep to watch their screen and diagnose problems customer is having in near real-time?

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Suggested Answer: A

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