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Salesforce Exam Integration Architect Topic 8 Question 33 Discussion

Actual exam question for Salesforce's Integration Architect exam
Question #: 33
Topic #: 8
[All Integration Architect Questions]

An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:

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Suggested Answer: B, C

by Jovita at Apr 12, 2024, 02:28 PM

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Pete
6 months ago
I'm going to go with C. If the customer information, sales, and support are all in the Salesforce CRM, that seems like the most crucial piece of the puzzle.
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Suzan
5 months ago
But what about the billing system? That's pretty important too.
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Benedict
5 months ago
I agree, having all that information in one place is key.
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Rupert
6 months ago
It's important to prioritize data security and privacy compliance during integration.
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Erick
6 months ago
Ha! This question is a real head-scratcher. I bet the answer is D: All of the above, because let's be honest, any enterprise system with 10 million customers is going to be a hot mess no matter what.
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Glenna
5 months ago
It's no wonder they have so many systems in place with that many customers to manage.
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Mica
5 months ago
Definitely, keeping track of billing, documents, and customer info sounds like a challenge.
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Ceola
5 months ago
I agree, managing all those systems must be a nightmare.
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Noah
6 months ago
Hmm, I'm leaning towards B. The Document Management System is responsible for maintaining the actual bills that get mailed to customers, which seems like a pretty important part of the system.
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Rory
5 months ago
True, the Salesforce CRM also plays a key role in maintaining customer information and sales data. It's important to consider all three systems in the landscape.
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Tess
5 months ago
But don't forget about the Enterprise Billing System, it's responsible for generating all the monthly billing for the customers.
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Sharee
5 months ago
I agree, having the actual bills maintained in the Document Management System is crucial for customer communication.
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Theron
6 months ago
I believe investing in an integration platform could help address these challenges.
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Glendora
7 months ago
I'm not so sure about that. If the enterprise customer has more than 10 million customers, the Billing System and Document Management System seem like more critical components to me.
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Juan
5 months ago
Yes, those systems are essential for managing the large customer base efficiently.
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Santos
6 months ago
I agree, the Billing System and Document Management System are crucial for handling billing and customer communication.
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Edelmira
6 months ago
Yes, those systems are essential for handling the large volume of customers efficiently.
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Garry
6 months ago
I agree, the Enterprise Billing System and Document Management System are crucial for managing billing and customer documents.
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Irma
6 months ago
Yes, those systems are essential for managing billing and customer documents efficiently.
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Irma
6 months ago
I agree, the Billing System and Document Management System are crucial for handling such a large customer base.
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Dortha
7 months ago
Agreed, but there could be challenges in data synchronization and system compatibility.
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Aja
7 months ago
The correct answer is definitely C. The Salesforce CRM system is the only one that maintains all the customer information, including sales and support data.
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Regenia
5 months ago
Exactly, CRM is the central system for all customer-related data in this scenario.
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Kati
5 months ago
So, the main system for customer information is still CRM.
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Junita
6 months ago
That's true, EBS generates the monthly billing, but it doesn't store customer information like CRM does.
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Candida
6 months ago
But what about the Enterprise Billing System (EBS)? Doesn't it generate monthly billing for all customers?
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Broderick
6 months ago
Yes, I agree. CRM is where sales and support data is stored.
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Rossana
6 months ago
I think the correct answer is C. The Salesforce CRM system maintains all customer information.
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Emerson
6 months ago
Yes, CRM is crucial for managing customer data and interactions.
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Joseph
6 months ago
I agree, CRM is the central system for customer information.
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Nan
7 months ago
C) Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
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Alisha
7 months ago
I think integrating these systems would streamline operations and improve customer experience.
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Geoffrey
8 months ago
I'm guessing the question is going to involve some sort of optimization or enhancement to this system. Maybe they want us to identify potential bottlenecks or areas for improvement.
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Audry
8 months ago
Ha! Can you imagine the nightmare of mailing out 10 million paper bills every month? They better have a robust document management system to handle that. Hopefully, they're embracing more digital solutions.
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Lemuel
8 months ago
Hmm, I'm thinking one potential issue could be ensuring customer data is kept secure and private, especially with that many people involved. Compliance and data protection will be critical.
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Salena
8 months ago
I'm curious about the specific question they're asking. Are they looking for how to improve the efficiency of this system? Or maybe how to ensure data integrity across the different components?
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Gayla
8 months ago
Definitely a complex setup. The key will be making sure all these systems are integrated and communicating effectively. Customer data needs to flow seamlessly between the billing, document, and CRM systems.
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Harrison
8 months ago
Whoa, this is a big landscape they've got there! 10 million customers, that's like a small city. I wonder how they're managing to keep everything organized.
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Audry
6 months ago
I'm sure they have a dedicated team just to oversee the data flow between these systems.
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Cheryl
6 months ago
They probably have some robust integration between the systems to keep everything in sync.
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Rex
7 months ago
I know, managing all those systems must be a huge task.
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