Northern Trail Outfitters (NTO) wants to improve its engagement with existing customers to boost customer loyalty. To get a better understanding of its customers, NTO establishes a single customer view including their buying behaviors, channel preferences and purchasing history. All of this information exists but is spread across different systems and formats.
NTO has decided to use Salesforce as the platform to build a 360 degree view. The company already uses Microsoft Active Directory (AD) to manage its users and company assets.
What should an Identity Architect do to provision, deprovision and authenticate users?
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