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Salesforce Exam Heroku Architect Topic 8 Question 25 Discussion

Actual exam question for Salesforce's Heroku Architect exam
Question #: 25
Topic #: 8
[All Heroku Architect Questions]

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

Which two capabilities will now be available? (Choose two.)

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Suggested Answer: B, D

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