Salesforce Exam Heroku Architect Topic 6 Question 54 Discussion

Actual exam question for Salesforce's Heroku Architect exam

Question #: 54
Topic #: 6

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

Which two capabilities will now be available? (Choose two.)

AAttach Knowledge Articles to Work Order Line Hems Only.

BManage Attached Articles and Search the Knowledge Base

Cinclude Quick Actions and Global Actions in Attached Articles.

DAttach Articles to Work Orders and Work Order Line Items.

Show Suggested Answer

Suggested Answer: B, D

by Wilbert at Jan 14, 2025, 10:04 PM

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Ronnie

2 days ago

I think the answer is B and D.

upvoted 0 times

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Kate

11 days ago

I think D is the correct answer. Attaching articles to both Work Orders and Work Order Line Items is a key capability.

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